Comments on: Chase Credit Cards promotions and reviews; Freedom, Slate, and Sapphire Cards http://financedad.com/chase-credit-cards-promotions-and-reviews-freedom-slate-and-sapphire-cards/ Wed, 26 Oct 2011 03:37:42 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Thomas http://financedad.com/chase-credit-cards-promotions-and-reviews-freedom-slate-and-sapphire-cards/comment-page-1/#comment-2758 Thomas Sat, 09 Jul 2011 11:36:08 +0000 http://financedad.com/?p=2428#comment-2758 I'll be canceling my account with Chase after my first attempt to navigate the new Ultimate Rewards web site. It's no longer possible to simply trade your points for statement credit, now you must redeem them for individual purchases made in the last few days. The site dose not streamline the process, it doesn't give you a list of eligible purchases. You need to click back and forth between the rewards page and your statement, and enter the date, and amount of the purchase one by one. When I called Chase, to ask if there was some way around the poorly implemented new system, it took 20 minutes to navigate though their phone tree. When I finally spoke to a live person it was someone who spoke English poorly, and told me that generic statement credits had never been possible. An obvious lie, I've been using my credits for statement credit for years. Chase, you used to be the best credit card in the business, now you are just a sad mockery of your former self. I’ll be canceling my account with Chase after my first attempt to navigate the new Ultimate Rewards web site. It’s no longer possible to simply trade your points for statement credit, now you must redeem them for individual purchases made in the last few days. The site dose not streamline the process, it doesn’t give you a list of eligible purchases. You need to click back and forth between the rewards page and your statement, and enter the date, and amount of the purchase one by one.

When I called Chase, to ask if there was some way around the poorly implemented new system, it took 20 minutes to navigate though their phone tree. When I finally spoke to a live person it was someone who spoke English poorly, and told me that generic statement credits had never been possible. An obvious lie, I’ve been using my credits for statement credit for years.

Chase, you used to be the best credit card in the business, now you are just a sad mockery of your former self.

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]]> By: Chase Credit Cards promotions and reviews; Freedom, Slate, and … Just To Me http://financedad.com/chase-credit-cards-promotions-and-reviews-freedom-slate-and-sapphire-cards/comment-page-1/#comment-427 Chase Credit Cards promotions and reviews; Freedom, Slate, and … Just To Me Fri, 05 Feb 2010 22:16:32 +0000 http://financedad.com/?p=2428#comment-427 [...] the original post:  Chase Credit Cards promotions and reviews; Freedom, Slate, and … tags: cutting-prices, discover, face, five-percent, loans-find, reward, rewards, [...] [...] the original post:  Chase Credit Cards promotions and reviews; Freedom, Slate, and … tags: cutting-prices, discover, face, five-percent, loans-find, reward, rewards, [...]

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